The money quote:
Whenever I try to get to explain to others the core reasons for why I have such a disdain for Microsoft, I always end up coming up short. Usually, I just come off as your run-of-the-mill Microsoft basher. I've always had a hard time figuring out exactly why I dislike the Redmond Giant. Now I finally get it.
To me it comes down to expectations. Microsoft is like the genius child who has rich and smart parents. Society holds huge expectations for such people. If they don’t succeed the story is it’s a child who hasn’t lived up to his/her potential.
Microsoft is much the same way.
It really comes down to disappointment.
I've never been able to understand how a company like Microsoft - given how for decades the company always had the best and brightest minds (of which Google now has the lion's share) - has been so incapable of making a truly awesome OS.
You can make all the arguments about the more complex nature of PCs and how that made making a rock solid OS more difficult, but I still think given the brainpower available to them throughout the years that they could have pulled together one kick-ass system...over and above anything out there currently.
But it just didn't happen.
The turmoil I see presently surrounding Vista - with both users and vendors resisting the push of Microsoft to upgrade to the new OS - is what I see as the culmination of years of disappointment finally building up against Redmond.
People have been dealing with the same shoddy work from Microsoft for years, and many people (like me) feel that they could've done...that they could do...better than this.
They are finally saying "enough already."
Now I realize that MS has done some good. I'm not blind in thinking that they are just a total screw up and didn't contribute anything worthwhile to the industry. If it weren't for Microsoft we probably wouldn't be where we are today.
But I think they could have done so much more. So do many other people out there.
So, I don't hate Microsoft.
I just wish they would do better.